One of our clients, an insurance company, spent 1,5 years digitising their customer files. However, this digitisation process simply involved scanning the files – as images, which were then saved as PDFs.
As a result, staff were now working with PDF files instead of physical files. Furthermore, as the PDFs were saved under cryptic names, every file had to be opened when searching for specific information.
With this project, we explored how to process large volumes of PDF files using software that can recognise their structure and create a kind of database from the extracted data. This database enables almost any search query to be answered within seconds. The unique aspect of the results from this research project is not only the extraction of data and creation of a database, but also the ability to recognise the structure of the imported documents and filter out almost all metadata (such as the name of the doctor in examinations, his specialty, the date of the examination, etc.), which is of great value to the insurance company.